Shipping & Return
- Free shipping on orders worth INR 1500 and above.Orders are dispatched in 3-4 business days.
- Due to local COVID restrictions, deliveries may take longer than usual.
- We do not provide Cash On Delivery (COD) option.
- Any delay in processing the orders caused by unforeseen circumstances, we will keep you informed.
- For express deliveries, please contact us on [email protected]
- For international orders, please contact us on [email protected].
- Delayed delivery on account of shipping company, we will not be held responsible for that.
- You can track the shipment using tracking details sent to you. While we do not take the responsibility of the delay, we will help you when shipping company isn’t supportive. [email protected]
Return and Exchange
Return or exchange facility is given only in following circumstances:
- if wrong piece gets delivered by our team accidentally
- if the order delivered gets damaged in transit or has a manufacturing defect.
Customers must inform us within 48 hours of receiving the package on [email protected]. We will bear the cost of return shipment.
If the size of a piece does not match the customer’s requirement, we will exchange the piece. Customer will bear the cost of the shipment.
No returns or exchange will be entertained in following circumstances:
- if the customer does not accept the package and returns without accepting
- if you contact us after 48 hours of delivery.
- If it is on the basis of slight difference in the shade of glaze.
- Return or exchange facility is given only in following circumstances:
- if wrong piece gets delivered by our team accidentally.
- if the order delivered gets damaged in transit or has a manufacturing defect.
- Customers must inform us within 48 hours of receiving the package on . We will bear the cost of return shipment.